Privacy Notice
Last updated: September 1, 2026
This Privacy Notice explains how usaitod (“usaitod,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information when you visit usaitod.com, purchase our products, contact our customer service team, or otherwise interact with our services.
usaitod.com is operated by:
Shenzhen Hechuang Hongcheng Technology Co., Ltd.
Registered Business Address:
Room 1023-Q31, 10th Floor, Qinghai Mansion,
No. 7043 Beihuan Avenue, Kangxin Community,
Lianhua Sub-district, Futian District,
Shenzhen, Guangdong Province, P.R. China
Privacy & Customer Service Email:
service@usaitod.com
Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT
For purposes of this Privacy Notice, Shenzhen Hechuang Hongcheng Technology Co., Ltd. is the data controller responsible for the personal information described in this Notice, except where another party independently determines how information is processed.
1. Personal Information We Collect
We may collect personal information that you provide directly to us as well as certain information collected automatically when you use our website.
Information you provide may include:
● Name;
● Billing address;
● Shipping address;
● Email address;
● Telephone number;
● Order information;
● Products purchased or returned;
● Customer service communications;
● Return and refund information;
● Information submitted through forms;
● Reviews, feedback, or other content you choose to provide; and
● Other information necessary to process your request or order.
When you make a purchase, payment information may be processed by our payment service providers. We generally receive transaction-related information necessary to confirm and manage the order rather than complete payment-card credentials where those credentials are processed directly by the payment provider.
We may also automatically collect information such as:
● IP address;
● Browser type;
● Device type;
● Operating system;
● Approximate geographic information derived from technical data;
● Pages viewed;
● Referring and exit pages;
● Date and time of visits;
● Website interactions;
● Shopping cart activity;
● Cookie identifiers;
● Advertising identifiers, where applicable; and
● Other technical or usage information.
We do not intentionally request personal information that is unnecessary for providing our products and services.
2. How We Use Personal Information
We may use personal information for legitimate business purposes, including to:
● Process and confirm orders;
● Process payments;
● Arrange fulfillment and delivery;
● Provide order and shipping updates;
● Manage returns, refunds, replacements, and customer claims;
● Respond to customer inquiries;
● Provide customer service;
● Detect and prevent fraud, abuse, unauthorized transactions, and security incidents;
● Maintain and improve usaitod.com;
● Understand how customers interact with our website;
● Troubleshoot technical problems;
● Maintain records relating to transactions and customer service;
● Comply with applicable legal, accounting, tax, and regulatory requirements;
● Enforce our policies and terms;
● Send service-related communications;
● Provide marketing communications where permitted;
● Measure advertising performance where permitted; and
● Improve our products, services, website experience, and advertising.
Where consent is required by applicable law for a particular processing activity, we will seek that consent before carrying out that processing.
You may withdraw consent where applicable, although withdrawal does not affect processing that was lawful before the withdrawal.
3. Cookies, Analytics and Advertising Technologies
usaitod.com may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be divided into categories such as:
Strictly Necessary Cookies
These cookies are required for basic website functions, including shopping-cart functionality, checkout, security, fraud prevention, and account or session management.
Functional Cookies
These technologies may remember preferences and improve website functionality.
Analytics Cookies
These technologies help us understand how visitors use our website, including page visits, interactions, traffic sources, and website performance.
Advertising and Marketing Cookies
Where enabled and permitted, these technologies may help measure advertising campaigns, understand advertising performance, limit repeated advertising, and support relevant marketing.
We may work with service providers and advertising or analytics partners in connection with these technologies.
Where required by applicable law, non-essential analytics or advertising technologies should not be activated until the appropriate user choice or consent has been obtained.
Our cookie consent interface should provide appropriate choices, which may include:
Accept All
Reject Non-Essential
Manage Preferences
You may also adjust certain cookie settings through your browser or through available privacy preference tools on our website.
The compliance reports you provided specifically require a consent mechanism that allows users to accept all cookies, reject non-essential cookies, and manage preferences, and recommend preventing non-essential advertising or analytics technologies from loading before consent where required.
4. How We Share Personal Information
We do not disclose personal information indiscriminately.
We may share personal information with third parties where reasonably necessary to operate our business, provide our services, fulfill customer orders, comply with legal obligations, or protect our legitimate interests.
These recipients may include:
E-commerce and Hosting Providers
We use Shopify and related technology providers to operate and maintain our online store and provide e-commerce functionality.
Payment Processors
Payment providers may process payment and transaction information necessary to complete your purchase.
Shipping and Logistics Providers
We may provide delivery information to carriers, fulfillment providers, warehouses, and other logistics partners so that orders can be delivered and returns can be processed.
Customer Service and Business Service Providers
We may use service providers that assist with customer communications, website operation, data hosting, fraud prevention, security, or business administration.
Analytics Providers
Where enabled, analytics providers may process website or device information to help us measure website usage and performance.
Advertising and Marketing Partners
Where enabled and permitted, advertising platforms or marketing service providers may receive certain technical, device, cookie, or interaction information for measurement, attribution, marketing, or advertising purposes.
Professional Advisers
Information may be disclosed to legal, accounting, audit, insurance, or other professional advisers where reasonably necessary.
Government Authorities and Legal Recipients
We may disclose information when required to comply with applicable law, legal process, regulatory requirements, or lawful governmental requests.
Business Transactions
If all or part of our business is reorganized, merged, sold, financed, or transferred, relevant information may be disclosed as part of that transaction, subject to applicable law.
We expect service providers processing personal information on our behalf to use such information only for appropriate purposes and to apply reasonable safeguards.
One of your reports specifically warns that listing only logistics providers and payment processors is too general and recommends covering analytics and advertising platforms as well.
5. Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Notice, including to:
● Fulfill orders;
● Maintain transaction records;
● Provide customer service;
● Process returns and refunds;
● Resolve disputes;
● Prevent fraud;
● Maintain website security;
● Comply with tax, accounting, legal, or regulatory obligations; and
● Establish, exercise, or defend legal claims.
Different categories of information may be retained for different periods.
For example, order and transaction information may need to be retained longer than ordinary marketing preference information because of accounting, tax, payment, chargeback, warranty, or legal requirements.
When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
We use reasonable administrative, technical, and organizational measures intended to protect personal information against:
● Unauthorized access;
● Unlawful disclosure;
● Accidental loss;
● Misuse;
● Alteration; and
● Destruction.
However, no internet transmission, website, storage system, or electronic communication method can be guaranteed to be completely secure.
If you believe your interaction with us is no longer secure, please contact us at:
service@usaitod.com
6. Your Privacy Rights and Choices
Depending on where you live and applicable privacy law, you may have certain rights regarding your personal information.
These rights may include the right to:
● Request access to personal information we maintain about you;
● Request correction of inaccurate personal information;
● Request deletion of certain personal information;
● Request information regarding categories of personal information collected;
● Request information about how personal information is used or disclosed;
● Object to or restrict certain processing where applicable;
● Withdraw consent where processing is based on consent;
● Opt out of certain marketing communications;
● Request data portability where applicable;
● Opt out of certain targeted advertising, sharing, or similar processing where applicable; and
● Exercise other privacy rights provided by applicable law.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
To submit a privacy request, contact:
service@usaitod.com
Please provide enough information for us to reasonably identify the relevant account, order, or information.
For security and fraud-prevention purposes, we may need to verify your identity before completing certain privacy requests.
An authorized agent may submit a request on your behalf where permitted by applicable law, although we may request appropriate evidence of authorization.
You may also use our Your Privacy Choices page or cookie preference interface where available to manage certain website tracking or advertising preferences.
Your reports identify access, correction, deletion, withdrawal of consent, and related user rights as core elements of a compliant Privacy Notice.
7. Orders, Shipping, Returns and Related Data
We process personal information in connection with order fulfillment, delivery, returns, refunds, and customer support.
To keep our policies consistent across usaitod.com, our current U.S. shipping options may include:
Express Shipping — $6.99
Free Shipping — $0.00
Available where the applicable checkout conditions are satisfied.
Standard Shipping — $2.99
Available where the applicable checkout conditions are satisfied.
The exact shipping options and charges applicable to an order are displayed at checkout before payment is completed.
Shipping information such as your name, delivery address, telephone number where necessary, order details, and delivery instructions may be shared with fulfillment and logistics providers solely as reasonably necessary to process and deliver your order.
usaitod also provides an 180-day return period beginning on the date the order is delivered.
Information related to a return or refund may include:
● Order number;
● Customer contact information;
● Delivery information;
● Reason for the return;
● Product photographs or videos;
● Return tracking information;
● Refund status; and
● Related customer service communications.
Approved refunds are generally issued to the original payment method in accordance with our Return & Refund Policy.
For full terms relating to shipping, returns, refund eligibility, and return procedures, please refer to our Shipping Policy and Return & Refund Policy.
The 180-day period remains calculated from the date of delivery, matching the return-policy standard identified in the compliance materials you supplied.
8. Contact Us and Company Information
If you have questions about this Privacy Notice, our privacy practices, your personal information, or a privacy request, please contact us.
Brand:
usaitod
Website:
usaitod.com
Data Controller / Operating Company:
Shenzhen Hechuang Hongcheng Technology Co., Ltd.
Registered Business Address:
Room 1023-Q31, 10th Floor, Qinghai Mansion,
No. 7043 Beihuan Avenue, Kangxin Community,
Lianhua Sub-district, Futian District,
Shenzhen, Guangdong Province, P.R. China
Person in Charge:
Pei Li
Telephone:
+86 13578942593
Privacy & Customer Service Email:
service@usaitod.com
Customer Service Hours:
Monday–Friday
9:00 AM–6:00 PM PDT
We will review privacy inquiries and requests during our regular customer service hours.
Last updated: September 1, 2026